Patient Testimonials*

I went to About Face looking for a way to look “refreshed” for my high school reunion. I was primarily interested in getting filler for under my eyes and/or some botox.

Previously I’d seen numerous dermatologists and  was just not satisfied with what they were offering or how it was presented to me. Sitting down with Sarah, she understood exactly what I needed and where. She went over every possible option, explained the potential benefits and disadvantages in getting the different fillers on the market.

I have to be honest, I had concerns being it was my first time doing anything to my face. Also, I did NOT want to look fake or look like I had work done. This wasn’t an option!  Sarah put me at ease, and I was so content and happy — overall ecstatic on how I looked after the procedure, and how I continue to look today.

I went back for  botox just today and I was treated with the same courteousness and kindness today as I was 5-months ago. Sarah and the whole team at About Face are so friendly and amazing at what they do … true miracle workers 😉

Since high school, acne has been my identity.

Close friends and families kept informing me how handsome I am, but always with the caveat that “if you didn’t have acne you’d be better.”

Hearing such words throughout the years made me look for any possible acne solutions.

None of the dermatologists I saw were able to give me remedies for my life long skin-problem.

This changed when I visited About Face Skin Care. I drove two hours to get to their office, and from reception to the treatment, I felt like I finally found the solution for my nasty acne and acne scars.

The staff is excellent and well trained, Raelle Levicke and Briana Potito gave me excellent care, and they certainly know what they are doing. My skin has never looked better, and I cannot wait to hear what my family has to say (or better yet, not say) at the next family-gathering.

My journey with About Face Skincare began about 1 year ago, and honestly, it has been one of the most life-changing things I have ever done for myself.

I have struggled with acne since I was a young teenager.  I tried countless products, saw several dermatologists, and literally spent hundreds of dollars in an attempt to get clear skin, but all to no avail.  I saw the positive reviews for About Face on Yelp and decided to give it a try.

On my initial consultation, I met the owner, Naomi.  Literally within the first 5 minutes of the appointment, she looked at me and asked, “Who in your family has rosacea?”  I was so shocked and taken back, as my mother has rosacea.  She felt that my skin troubles couldn’t be attributed to just acne alone, but also that rosacea was playing a component.  I am a medical professional and never even considered that diagnosis myself.  I left the appointment shocked and surprised, but empty-handed, as I wasn’t ready to commit to any products or treatments just yet.

Fast forward 6 months from that appointment, and unsurprisingly, my acne hadn’t changed one bit.  It was nearing the summer time (interpret: makeup-free beach days), and I found myself finally ready to commit to About Face.  I made another appointment with Naomi.  She was so kind and understanding about my 6-month absence.  I initially had 3 rosacea treatments.  Even after the first treatment, I visibly noticed the redness in my skin disappearing, and the texture of my skin felt significantly softer and smoother.  Naomi’s description of the treatment was spot on and there were absolutely no surprises.  She also recommended certain lifestyle modifications, such as limiting spicy food and red wine, which can trigger a rosacea flare. Naomi then transitioned me to the care of Raelle for Isolaz.  Raelle has been absolutely wonderful; she is so calming during the procedure (which can be slightly painful at times with the extractions), and professional.  I also invested in About Face’s product line recommended to me by Naomi and Raelle.  The products are some of the best I’ve ever used, and are quite reasonably priced for their high quality.

After 6 months of treatments, my skin has transformed.  It is completely clear and acne-free.  Sometimes I look in the mirror in the morning and I am still shocked not to find a pimple, because for years that’s all I would see.  I was recently home for the holidays, and everyone was commenting on how amazing my skin looks.  I couldn’t be happier that I committed to the journey at About Face.  While some might say that the price of the treatments is too much, when you add up dermatologist co-pays, medications and varying products, I bet the price isn’t that much different.  And quite honestly, the feeling of looking in the mirror and being happy with what you see is truly priceless.

I am so excited to start Fraxel treatments in the near future to clear up some of my acne scarring.  If you are struggling with acne, make an appointment and commit to the journey of achieving clear skin with About Face.  You won’t be disappointed!

35-year old patient, previously had 2 C-sections. (Only 5 pounds lost between before/after pictures.)

*Individual results may vary.

A picture tells a thousand words, and the camera on Tracy?s phone told the real story of her aging skin. Tracy began to see the dark spots on the sides and the front of her face in photos that she would take with her six year old daughter. She felt her skin was papery, her pores looked huge and her sun damage was becoming more evident every day. She wanted to keep up with the younger moms when attending her daughter?s school and extracurricular activities, they were in their 30s, she was in her 40s.

Tracy chose the Fraxel DUAL as her solution. ?After doing a lot of research, it’s really the only company that shows before and after, and it didn’t promise these crazy, exotic results. Fraxel showed patients — actual patients, not just models and actresses speaking about a treatment they probably never had. It was very authentic, and they seemed to have realistic results. I wanted to look my age, just really good and without a lot of sun damage.?

Tracy always maintained a healthy lifestyle and only wore make-up on occasion. Now, after just one Fraxel treatment, her friends tell her she looks really good, ?I had never, ever, ever received compliments on my skin before — and now I do almost daily.? Tracy now feels like her outside matches how she feels on the inside. She ventures out without make-up on a regular basis. ?I get more compliments when I’m not wearing make-up and I just have sunscreen on than I did before with the make-up on, and I love that.?

Watch Tracy describe the experience in her own words, here!

*Individual results may vary.

I certainly love being a Grandma but I was very upset when I started to look like one. My years of sun worshipping in my teens, 20?s, and even longer have certainly caught up with me, leaving brown spots and discoloration all over my face, neck, and chest. To make matter worse, my skin is starting to sag in those areas too? With each passing year these problems have become more and more visible, and I?ve become more and more upset.

My sister sent me an article about non-invasive skin renewing procedures and I immediately started looking into local skin care centers. After careful research I went to Naomi Fenlin for a free consultation. I met with Naomi Fenlin and we discussed what treatments would be best for my skin and my concerns. She recommended a ?ThermaFrax? treatment program that combined the benefits of both Thermage (skin tightening) and Fraxel (gets rid of brown-spots and coarse texture).

After the treatment I saw dramatic improvements to the tone and texture of my skin, as well as reduction in my brown spots. Now, after my final results are visible (it can take up to 6 months for the full results of Thermage to manifest), my skin is firm, youthful and revitalized. NO more ?old? Grandma here, and I couldn?t be happier!

*Individual results may vary.

I had never heard of a Fraxel laser before, but one of my friends all of a sudden started looking younger and younger before my eyes, with no tell-tale signs of surgery. I could tell she wanted to keep her beauty secrets to herself, but after some prodding she finally spilled the beans, and I called About Face SkinCare that afternoon.

Naomi administered three Fraxel laser treatments to my face, and it is pleasantly surprising everyday to witness the results. I am 45 years old, and my age spots are gone, in addition to my fine lines and wrinkles. I don?t pretend to understand how it truly works, but after these treatments my overall skin tone seems tighter and smoother, and did I mention it all looks 100% natural? (I hate that fake, non-human looking way that some celebrities, and some over-zealous cosmetic-surgery zealots look after one too many treatment.)

I am so happy with my results, and I am glad to share my experiences with as many people as possible. My daughters are all going now to get their sun damage lasered off. Lasers to stay beautiful kind of seems like a science-fiction concept, but, it exists, it works, and it delivers the best anti-aging results I have ever seen.

*Individual results may vary.

Ginger Martin had worn glasses most of her life. When she had laser surgery, at the age of 49, and didn’t need glasses anymore, she was surprised by what she saw in the mirror. “I looked 10 years older than I thought I did,” says Ginger. That eye-opening experience left Ginger wanting to look “more fresh and youthful.

Ginger lives in Marietta, Georgia and has four daughters, four grandchildren and a busy job as the office manager of a real estate company. “I’m working again with a lot of younger women. The competition in the workplace can be trying. I could definitely use a lift.”

Fraxel Laser Treatment has given her the lift she wanted. Ginger received treatment of her face and hands from leading dermatologist Dr. Rutledge Forney of Dermatology Affiliates in Atlanta. After her fifth and final treatment, Ginger is impressed with her results. “The results are amazing. I have no doubt my treatments will improve my self-confidence, both personally and professionally.” Ginger has been dieting and exercising since the treatments. “It has given me a boost to be the best I can be at 50,” she adds.

Click here to watch Ginger talk about her Fraxel experience!

*All individual results may vary.

I will never forget the first day that I met with Naomi Fenlin. It’s essentially the day that I realized I could feel complete again. Not many people understand the emotional aspects of cystic acne that are tied with the physical pain, not to mention the fact that you wear it on your face. But I’m getting ahead of myself.

My skin began showing problems when I started college. The combination of athletics (collegiate rowing) and stressful classes created the perfect storm for my skin. Initially, breakouts started on my chin. I switched between various over-the-counter washes to no avail. Not only were my efforts largely fruitless, but the problem spots also spread and became redder and more painful. It was hard to tell where the vicious cycle started and ended. ?From my chin, the acne crept up my cheeks and sometimes between my eyebrows. You could feel very deep, hard knots forming beneath the red surface. I began trying astringents and prescription strength topical creams. Many of my clothes were ruined with bleach stains in the process. A few pimples as a freshman had turned into 4 years of dealing with continuously worsening acne issues.

I felt like my acne had become a permanent part of me. Because I didn’t know I had any other options, I unhappily tried to accept it.

Things got to the point where I wasn’t sure what I hated more– the angry redness from the current, new pimples, or the discolored scarring that began to form from past pimples. My skin was ruined. The pain was constant, but I stopped caring. That’s when a friend directed me toward About Face Skin Care. She had walked a similar path and promised it would do the trick. After meeting with Naomi in person, I felt so relieved just to be taking steps in the right direction towards clear skin.

I switched to About Face Skin Care’s “Porification” home care products, and my skin immediately started changing for the better. The redness reduced significantly, and the pain was less too. After my first Fraxel?treatment, the embedded scars in my chin were gone. Gone! These ugly issues that caught my eye every time I looked into the mirror gave way to new, beautiful skin.

After my first Isolaz treatment, my skin honestly felt relieved after so much junk was taken from underneath it. With each consecutive treatment, similar magical results made me happier and happier.

Now, don’t get me wrong — recovery after these procedures takes a day or two, but the results are worth every step. Naomi tailored a treatment plan to address my skin, and adapted the plan at every turn to accommodate my progress.

Less than one year later, I’m absolutely speechless. My porcelain complexion is back, without any scarring or breakouts. People can hardly believe the results. I talk about my skin experience often. When I meet new people, they are astounded to hear that I was dealing with cystic acne only 6 months ago. I continue to use Naomi’s home care products because they are so amazing. They’re the only thing that works, and they’re extremely easy to use.

I’m not a vain person, by any means, but anyone who has had severe acne understands the physical and emotional tolls. To have gone through that and be past it truly feels like a piece of me has been restored.

* Individual results may vary.

With my acne as horrible as it was, I used to be embarrassed to leave my house without a full-face of cosmetics. Now I can go weeks at a time with nothing but mascara and chap-stick, and feel great. Putting on make-up is now a fun thing to do, as opposed to a necessity needed to look/feel like a normal person.

I had been suffering from severe acne for years and years, and nothing I tried worked. I live in Europe and have access to different treatments than what is here in the states, and despite my various options– nothing worked, and no one knew how to help me.

While I was in the United States for an extended visit due to another health issue, I decided to look into the skin care options available to me here. After finding Naomi on the internet, during my consultation my mom doesn’t speak English that well, and did not fully understand what Naomi was explaining. Her explanations and recommendations sounded great to me though, and desperate for clear skin– with a very tight time schedule– I started treatment the very next day after my consult.

Naomi put me on a rotating schedule of Isolaz and Fraxel treatments. Because I was only in the states for a finite period of time, our timetable was forced to fast-speed. During my weekly visits, I slowly but surely began to see great improvements to my skin. In the beginning, my poor mother was scared to death everytime the laser touched my face, but eventually, despite the language barrier, the results she saw on my face convinced her to trust the science Naomi was utilizing.

The acne I had cleared up, no new break-outs occurred, and my scars were fading. The Isolaz and Fraxel treatments, combined with the recommended at-home skin care regimen, helped to clear my skin miraculously during the time span I had.

It has now been about 2 years since my last treatment, and I still order her products to be shipped to me across the world. (My mother, the reluctant believer, is now an even bigger fan of Naomi’s products than I am!) When I wake up in the morning, I can put makeup on, or not put makeup on– the decision is based purely on my mood, and not from a desire to hide the real me. My skin is now clear, and I love it. When I look at my “before” pictures of myself, it is hard to even imagine that I was once that girl. I am so happy with my skin now, and the effect it has had on my overall confidence and outlook can never be quantified.

I would do this all again in a heart-beat, and it makes me feel sorry for the acne sufferers I see in my country that do not have access to Naomi. I have since gotten married, and thanks to Naomi, when my husband tells me I look beautiful, I can actually believe him.

*Individual results may vary.

As an avid soccer player and referee, Laura Matkin has spent a lot of time in the hot Texas sun. She turned 50 a few years ago and wanted a way to reverse all of her accumulated sun damage, and restore a youthful appearance.

When she’s not playing soccer, being a soccer referee or taking college classes toward a degree in Organization Communication, Laura likes to jog, spend time with her 22-year-old daughter, read fashion magazines and watch foreign films. Laura entered the “Make 50 the New 40 with Fraxel Laser Treatment” contest to erase her skin damage and build up her self-esteem. “Fresh skin would really boost my spirits,” she says.

*Individual results may vary.

My struggle with acne began at age 13. It started with a few pimples here and there, but by the time I hit high school, it had quickly taken over my face. I tried over the counter products and emptied my bank account for potions touted on TV infomercials to no avail. With the help of a dermatologist, I went through every prescription in the book, sometimes even three at once (one cream for bed time, one in the morning, plus an oral antibiotic), but nothing worked. I changed my diet, cutting out dairy and gluten, but still my acne persisted.

Aside from the physical effects, acne was beginning to take an emotional toll as well. I felt helpless and frustrated that I?couldn’t?control my own skin. I was embarrassed by my acne and would not leave the house without an artillery of makeup supplies in case the mask I had so diligently applied in the morning decided to budge throughout the course of the day. Even my closest family and friends rarely saw me without layers of makeup. I was simply too ashamed to let them see what was underneath.

I was at my wits? end when my mother saw an interview with Naomi on TV and encouraged me to schedule an appointment. During my initial consultation, Naomi immediately put me at ease. Her warm, positive spirit made me feel like I?wasn’t?alone in my struggle. She promised that by the time we were finished, I would have beautiful skin. I was doubtful, but soon learned that Naomi does not make promises she can?t keep.

After my first Isolaz treatment, I noticed a dramatic improvement in my skin. Over the course of the next few months, I adhered to Naomi’s regimen of Fraxel and Isolaz sessions, as well as products to use at home, and watched in amazement as my complexion transformed. I began to wear makeup only when I wanted to, not because I had something to hide.

Part medical esthetician, part therapist, and part friend, Naomi made each appointment relaxing and enjoyable. The genuine happiness she and her team exhibit in helping patients look and feel better is abundantly clear.?I am finally comfortable in my own skin again and cannot thank Naomi and About Face Skincare enough.

*Individual results may vary.

Without giving away too many secrets, let’s just say that About Face does great work!!! I have been here several times for little touch ups and tweaks and truly love their work. Lauren and Sarah have both been amazing as treatment providers, and the staff as a whole is always friendly, accommodating, and discreet 🙂  Their product line is awesome and even the waiting room is pretty and well put-together.

It makes such a difference when someone can finesse features or characteristics with which you’re less than happy and suddenly make you happy about them. It’s nice to feel pretty and more confident and to have your friends asking, “What are you doing?” in a ‘please-tell-me-so-I-can-do-it-too’  way (and of course i do!!).

Thank you, About Face. I will be back!!

I saw Nicole Ciasullo for lip filler, and she was beyond amazing! I’ve had my lips done elsewhere, however Nicole turned lip-filler into an art form. She listened to everything I wanted, and really paid attention to all of my concerns. She didn’t pressure me into anything I wasn’t comfortable with, and I can’t say enough how happy I am with my lip results.